LIVEPERSON is a dedicated platform for real-time communication between salespersons or customer support representatives and customers visiting the website.
The system supports live chat sessions with existing and potential customers, control and analysis of browsing habits, sales process tracking, marketing procedure optimization, and identification of the website's weak points. In addition to chat and browsing monitoring, the system supports other communication channels like LiveCall (voice sessions).
LIVEPERSON is much more than a simple chat tool. It offers various advanced features for improving your website's business results:
- 20% increase in sales and conversion rate
- 35% increase in the size of the average sale
- 80% improvement in customer satisfaction
- Enables 25% savings in customer service costs
LIVEPERSON is a pioneer and leader in its field:
- This is not merely a simple chat device. This system offers wide-ranging, advanced features to improve the website's business performance.
- The system's user interface is easy and convenient to use.
- Your chat package includes strategic advice, tuition, graphic design options for the chat interface, and 24/7 technical support. No extra fees are charged for the provision of related professional services.
- System installation has no impact on website performance or on routine operation of other corporate systems
- The system has an installed base of almost 9,000 customers, including many leading Israeli companies, and benefits from continued development and vast experience.
- Apart from the monthly fee, there are no incidental expenses or cancellation costs. The payment is risk free and without obligation
The basic price of the system begins at only $99. cdtech customers enjoy a 10% discount on all prices offered by LIVEPERSON.
Additional links
Demo and virtual tour
LIVEPERSON Website